lundi 2 septembre 2013

EasyJet pays 32,000 euros in compensation to passengers for delay

aj_easyjet a319



It is thanks to the obstinacy of a lawyer passengers on the flight Antalya Basel-Mulhouse, victims of a delay of more than 5 hours, could be compensated by the low cost orange company.

Saturday, July 6, 2013. About 80 passengers were on board the easyJet flight to Basel-Mulhouse. But due to a technical problem, the plane landed in Geneva. They will then be transferred by bus to their final destination. Check in at 3:50 in the morning instead of 10:50 p.m., soit5 hours late.

Among the passengers is a Bernhard Madörin a particularly nasty Basel lawyer, former SVP and general parliamentary procedural. On behalf of all the passengers, he leads a battle for compensation for delay by the company based on a paragraph of the bilateral air transport agreement between Switzerland and the European Union. First easyJet trying to save time, the site says the SonntagsZeitung (literally Sunday newspaper), but the threat of a lawsuit bends the company that promises to € 400 per passenger, or about 32 000 in total.

Also according to the SonntagsZeitung, it would be one of the first class action cases for civil aviation in Switzerland. EasyJet has commented on the matter, stating that the delay was due to a technical problem and that passenger safety was his priority, adding further as 88% of Easyjet flights arrived on time in 2012.

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